Frequently Asked Questions
Everything you need to know about our premium denim and service.
What makes Iron Heart denim different from other brands?
Iron Heart specializes in heavyweight Japanese denim. Our fabrics are engineered for durability and longevity, often using long-staple cotton and vintage shuttle looms to create a unique texture that ages beautifully over time.
How do I choose the right size for my jeans?
We provide detailed measurement charts for every garment. We recommend measuring a pair of jeans you already own that fits well and comparing those figures to our size guides to ensure the perfect fit.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination, but most international orders are processed and dispatched within 2 business days via premium courier services.
What is your return and exchange policy?
We accept returns and exchanges within 14 days of delivery, provided the items are in original, unworn condition with all tags attached. Please note that hemmed or customized items are final sale.
How should I wash and care for my raw denim?
To preserve the indigo and achieve unique fades, we recommend wearing your jeans as long as possible before the first wash. When cleaning, wash inside out in cold water and always hang to air dry.
Do you offer a hemming service?
Yes, we offer professional chain-stitch hemming on Union Special machines for all our denim. You can specify your desired inseam length at the time of purchase.